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Q1 | 典当贷款是如何运作的?
Pawn loans are a quick and easy way to borrow money without the need for credit checks. Our appraiser will make you an offer after he has assessed your item. If you accept the offer, you will pawn your items with us (known as pledges) for instant cash.
Q2 | 典当贷款需要多长时间处理?
On the spot! You are assured of a quick and accurate assessment of your items by our highly experienced appraisers, and will receive cash immediately once you accept the offer. Our modern computerised system and appraisal instruments allow us to process hassle-free secured loans for customers quickly and easily.
Q3 | 接受哪些类型的抵押品?
We accept a wide range of collateral items, including all types of gold, jewellery and loose diamonds as well as luxury timepieces and writing instruments.
Q4 | 你们如何评估我的物品价值?
Our experienced and technically competent master appraisers all have between 10 and 50 years of experience in dealing with different kinds of jewellery and valuables. They will first authenticate your valuables, then examine their condition and assess the items based on their expertise, coupled with the use of our advanced appraisal instruments, before they finally determine the pawn value. The pawn amount will then be offered to you.
Want to know how much your valuables are worth without having to visit our stores? Try our quick 在线估价 service now!
Q5 | 我需要携带哪些物品?
Please bring your valuable item, along with your identification card (for Singaporeans), or passport or foreign document (for foreigners residing or working in Singapore).
Q6 | 典当贷款的利息是多少?
Enjoy a promotional interest rate of 1%* for monthly renewal. Then the subsequent monthly interest rate is 1.5% per month. (* T&C Apply)
Q7 | 我可以在其他 ValueMax 分店支付利息吗?
Yes, you can pay interest and renew your pledges at any ValueMax store located island-wide.
Q8 | 是否有最低和最高贷款金额?
Loan amounts vary according to the value of the item. There is no minimum dollar amount allowed on a pawn transaction.
Q9 | 进行典当交易的最低法定年龄是多少?
In accordance with the Pawnbrokers Act, the pawner must be of a minimum age of 18 years.
Q10 | 如果我未能按时付款,会发生什么?
You do not have to pay the full amount at once; you can pay in instalments, and each instalment extends the holding period for another six months. If you fail to renew your pledge or redeem your item after six months, your item will then be forfeited.
Q11 | 如果我丢失了典当票,该怎么办?
Please visit the ValueMax branch where you pawned your item to request a replacement pawn ticket. A processing fee of $10 (inclusive of 9% GST) is chargeable for each replacement ticket.
Q12 | 我的物品是否有保险?
Pawned items are kept in strong rooms or reinforced safes in our pawnshops, which are all equipped with 24-hour surveillance cameras and alarm systems.
Q13 | 我该如何赎回我的物品?
The pawner or any pawn ticket holder may redeem the pledge by presenting the pawn ticket and proof of identity. We will then return the pledged articles after collecting the principal pawn amount and the interest accrued.
Q14 | Can I use a credit card to redeem my pawned item (pledge)?
No, credit card payments are not accepted for the redemption or renew of pawned items.
To redeem or renew your pledge at any of our outlets, payment is strictly limited to cash, fund transfer, or PayNow.
Q15 | Can someone redeem my items on my behalf?
If you are unable to redeem your items(s) personally, you can authorise someone do so on your behalf. The person must bring along your pawn ticket/s, along with his/her identity card (if s/he is a Singapore citizen or permanent resident), or work permit (if s/he is a foreign worker in Singapore).
Q16 | Are all newly issued pawn tickets charged $2?
With effect from 1 January 2023, pawnbroker who provide “cashless payment modes”, when customers pawn or renew pawn tickets, regardless of the way of payment (including cash payment), the pawnbroker can charge a fee of S$2 for each newly issued pawn ticket.
Q17 | Under what conditions will the $2 fee not be charged?
The S$2 fee will not be charged if the pawn ticket is issued based on the following conditions:
- Changing the address, telephone number or email address of the pawner
- Changing the name or address of the pawnbroker
- Correcting any errors on the ticket
Q1 | 你们获得了 MUIS 认证吗?谁是你们的伊斯兰教法顾问?
MUIS does not certify pawn broking shops. But we have a shariah advisor for this Valuemax Ar Rahnu Joo Chiat Branch and he is Ustaz Kamal Mokhtar. Let me show you his profile..
Our shariah advisor will be more than happy to answer any questions you may have. You can contact him at kamal3449@gmail.com
Q2 | 你能解释 Ar Rahnu 和传统典当的区别吗?
Conventional pawn broking involves interest or riba. Ar Rahnu does not have riba or any elements which are prohibited (haram) for muslims.
Our shariah advisor will be more than happy to answer any questions you may have. You can contact him at kamal3449@gmail.com
Q3 | 但是你们仍然收取 1.0% 至 1.5% 的月费?
This percentage represents storage fee not interest.
Conventional pawn broking charges interest on the amount you borrow. Ar Rahnu charges a storage fee on the items you place with us.
Our shariah advisor will be more than happy to answer any questions you may have. You can contact him at kamal3449@gmail.com
Q4 | 但这不是一样的吗?看起来很相似。
Like many shariah products and services, it may look the same but there is actually a significant difference. For example, take food. A chicken with no halal logo and a chicken with a halal logo. Both chicken look and taste the same. There is no difference from the appearance. But Muslims know that only the one with the halal cert is allowed. It is the same with normal pawn broking versus ar rahnu.
Our shariah advisor will be more than happy to answer any questions you may have. You can contact him at kamal3449@gmail.com
Q5 | 我如何了解更多信息?
Our shariah advisor will be more than happy to answer any questions you may have. You can contact him at kamal3449@gmail.com
Q1 | What is ValueMax’s COE Renewal Loan?
As car prices in Singapore remain high, renewing the COE (Certificate of Entitlement) can be more cost-effective than purchasing a new car. Modern vehicles are durable and can last over 10 years, making COE renewal a viable option. ValueMax’s COE Renewal Loan is specifically tailored to help you renew your COE with minimal hassle.
Q2 | How many years can I take a loan for?
You may apply for a loan tenure of up to 7 years (84 months), or a tenure ending no later than 6 months before the renewed COE expires, whichever is shorter. The final tenure is subject to ValueMax’s assessment and approval.
Q3 | What is the maximum financing amount for a COE Renewal Loan?
ValueMax may provide financing of up to 100% of the applicable Prevailing Quota Premium (PQP). The approved amount is subject to eligibility, credit assessment and the applicable loan terms.
Q4 | What are the minimum requirements to get a COE Renewal Loan?
Applicants should generally meet the following requirements:
- Be between 21 and 65 years old
- Be a Singapore Citizen or Permanent Resident
- Have a minimum annual income of S$30,000
All applications remain subject to ValueMax’s assessment and approval.
Q5 | What documents are required for submission?
Please prepare the following documents:
- A photocopy of your NRIC (front and back)
- A photocopy of your passport (for Singapore Permanent Resident applicants)
- Your vehicle log card from LTA OneMotoring
- Latest proof of income: CPF contribution statement for the last 12 months, latest 2 years of Notices of Assessment, or payslips for the last 3 months
Additional documents may be requested during the assessment.
Q6 | What is the process for a COE Renewal Loan?
Submit your enquiry and the required documents to ValueMax. Our team will assess your application and explain the approved financing amount, tenure, interest rate and repayment terms. Once you accept the offer and complete the required documentation, ValueMax will guide you through the COE renewal and financing process.
Q7 | Is there a difference between a 5-year and 10-year COE renewal?
Yes. A 5-year renewal costs 50% of the applicable 10-year PQP, but the vehicle must be deregistered when that 5-year period ends and its COE cannot be renewed again. A 10-year renewal requires the full applicable PQP and allows the vehicle to be considered for another COE renewal at the end of the renewed term, subject to prevailing LTA rules.
Q8 | What is the current PQP price?
The Prevailing Quota Premium (PQP) is updated monthly and differs by vehicle category. Please view the latest Cat A and Cat B PQP rates before submitting your application.
Q1 | 你们提供哪些类型的贷款?
We offer secured and unsecured loans.
Most of our secured loans are mortgage loans, which are short-term loans secured by properties. As a lender, we will have the first legal mortgage on the subject property. The borrower may later choose to refinance the property with long-term conventional financing or to sell the property in order to pay off the secured loan.
Q2 | 你们的抵押贷款与银行提供的有什么不同?
Alternative financiers, like ValueMax, are able to approve and fund a loan much faster than banks. We do not require as much documentation, and the approval and funding process can be completed within a week or two. Banks, on the other hand, typically take at least 30 to 45 days to approve and fund a loan.
Our primary concern is the value of the real estate that will serve as collateral for the loan, and the loan to value (LTV) ratio. Banks, on the other hand, focus on the borrower’s credit rating and income when assessing loan applications.
Q3 | 从你们这里贷款有哪些好处?
The application process is quick and easy.
The loan can be funded rapidly, usually within 14 working days (for unencumbered properties).
Even if a borrower faces challenges like low credit scores, inadequate income history, or a lack of stable income, they can still secure financing from us with collateral.
Q4 | 为什么借款人会选择 VM Credit?
The borrower prefers to avoid the time-consuming application process at a bank.
The bank has already rejected the borrower’s loan request.
The borrower requires rapid funding.
The borrower faces challenges concerning their credit and income.
Q5 | 有哪些缺点?
Interest rates on loans from alternative financiers are typically higher compared to conventional bank loans.
Our secured financing facility is primarily designed for short-term utilization.
Q6 | 如何向你们申请贷款?
Once the potential borrower contacts us, they are required to fill out a loan application form containing personal details and information about the property in question. We promptly review this information to assess the feasibility of the loan.
While the borrower’s credit is considered important, the most crucial factor is the loan-to-value (LTV) ratio based on the property to be mortgaged to us. The subject property will then be appraised by an independent valuer. Once this appraisal is completed, we proceed with loan processing, and funding can be disbursed within a few days, contingent upon the completion of necessary paperwork by the lawyer.
Q7 | 如果我无法按时还款,会发生什么?
If a borrower fails to meet the obligations of a hard money loan, there is a risk of facing foreclosure and potentially losing the property or properties that were used as collateral to secure the loan. However, foreclosure is not our preferred course of action. We would much rather receive full repayment for the remaining loan balance without any additional difficulties. When a borrower starts to miss payments, we will make efforts to communicate with them and seek a mutually agreeable solution.
Foreclosure is considered the ultimate last resort in such situations.
Q8 | 你们受哪些法规监管?
We conduct our operations in accordance with the guidelines and regulations stipulated in the Singapore Moneylenders Act.
Q9 | 从你们这里获得资金需要多长时间?
Our loan can be processed and funded within a span of two weeks. This significant advantage highlights the benefit of choosing alternative financiers like us, as traditional banks might take 30 days or even longer to fund the same loan request.
Q10 | 为什么你们的贷款利率比银行的高?
Banks retain funds from their depositors and provide them with very low-interest rates. Consequently, the banks can offer loans at lower interest rates. In contrast, we secure funds from private investors (or fund the loans internally), who anticipate higher interest rates due to the higher risk borne by the lender.
Q11 | 如果信用记录不良,我还能申请有担保贷款吗?
In contrast to banks and other conventional financing institutions, we place less emphasis on a borrower’s credit and Credit Bureau (CBS) scores. Our primary focus lies in evaluating the value of the property being purchased or refinanced. We believe that credit scores alone should not hinder a borrower with poor credit from securing a loan from us.
Q12 | 你们的贷款是否有锁定期或提前还款罚款?
Our secured loan facility may or may not include a prepayment penalty, depending on the specific loan situation. To ensure clarity on the prepayment penalty, it is advisable to inquire with us directly from the outset.
The table below outlines the main distinctions in terms of mortgage loan features between us and conventional financial institutions.
| Feature | Financial Institutions | VM Credit |
|---|---|---|
| Basis for loan approval | Income, credit score, credit history etc | Value of Real Estate |
| Minimum credit rating | BB | Use credit rating for reference only |
| Documentation | Significant | Minimal |
| 房产类型 | Typically residential and commercial | All except HDB and JTC properties |
| Loan Tenure & Repayment Structure | Rigid | Flexible |
| 审批流程 | A few weeks | Within 2 weeks |
| 贷款发放 | 3 months from approval | Within 2 weeks from approval |
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